Not subscribed to premium after paying

stanleysantoso · 2016-12-07

Excuse me, I already paid for 3 month premium subscriptions but my account is still not upgraded. What should i do then ?

Maxim · 2016-12-07

Have you received a receipt from Spotify via Email?

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stanleysantoso · 2016-12-08

I pay by transferring money from ATM. It's already transferred but I don't get any receipt in my email.

Maxim · 2016-12-08

I'd recommend waiting a few days to see if the charge disappears.

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