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I want to cancel my subscription but have forgotten my username and password. I unable to cancel my subscription. How do I go about. Please suggest?
Cheers Vijay
Hi Vijay,
Firstly are you logged in to spotify on any devices?
If you have previously logged in with Facebook you should be able to get the username by going on the Desktop app and go to your profile. Right click on your name and 'copy HTTP link'.
Paste that link somewhere and you'll see your spotify username, which is a large, random number.
Help this helps,
Andy
...If you fail finding your username, then click on the following link to contact to support.
https://www.spotify.com/about-us/contact/contact-s
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
Support answers within 24-48 hours.
I see you're logged in: try sharing some of your playlists you've made. whatever follows the open.spotify.com/user/[here] is your username. It'll be numerical if Facebook is in use.
No problems! (If you could click on accept as a solution that'd be great :D)
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