Not sure

[Mkaw]

Hey I have the spotify app for 2 years from my provider. .. fido .... and for some reason it's making me up grade to premium when I have the app free until 2018 . Does anyone know why . Or how to bypass this i miss my Music

[Maxim]

Hey @Mkaw

I'd recommend getting in touch with Spotify Support so that they can check out your account, and also Fido to ensure everything’s up and running smoothly from their end.

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/SpotifyCares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.