We’re experiencing issues with Premium subscriptions and redeeming gift Cards. This is being actively investigated. Subscribe to this thread here for updates.

Nouvelle accès sur mon profil


Nouvelle accès sur mon profil

Not applicable

Bonjour tout le monde,


Cela fait quelques jours que je reçois des courriels m'avertissant de nouvelles visites sur mon profil. des accès que je n'ai pas faits.
J'ai immédiatement changé mon mot de passe deux fois. En augmentant la com
Et pourtant, ce matin également, j'ai reçu un nouveau courriel m'informant d'un nouvel accès connu.
Je ne sais plus quoi faire.
Pourriez-vous m'aider ?


Merci d'avance

1 Reply

Re: Nouvelle accès sur mon profil

Rock Star 19
Rock Star 19

Hi there @user-removed,

thanks for reaching out, i hope you don't mind me replying in English !


I recommend following the steps provided here and here to strengthen you account protection.

Give it a bit more time to see if it changes things a bit.


However, it both pages did not help and you're still experiencing odd behavior on your account or being notified, i would suggest considering a new account.


If that's an option for you, please make sure to read all about how to transfer your data safely using this Spotify Answer.


Hope this helps.

Let me know if you have any further questions 🙂

OneByBooRock Star 19
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.