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Obtain a Spotify username and password is not sending the E-Mail with Password

Obtain a Spotify username and password is not sending the E-Mail with Password

During the past 48 hours I've requested a separate password three times in order to obtain a Spotify username (instead of using Facebook), but with no success. The email never reach my inbox. What to do? 

 

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1 Reply

Hi, and welcome to the community!

 

Firstly, check your spam folder. Then, make sure your email is correctly set, by checking your account overview.

Let me know if your email isn't set correctly, as then I'll link you somewhere else, but if it is and you still don't get the email, I suggest you submit an online contact form; and someone at Spotify can give you one manually.

If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

 

Anthony 🙂

This post was by Taylor - I do not work for Spotify!
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