Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hei,
After re-installing Spotify today, version nr in header I believe, my offline access is withdrawn. I have synced music offline with spotify on 2 devices, where did I go wrong?
Best regards
Terje Solbakk
(username: terjes)
Solved! Go to Solution.
Hi, and welcome to the community!
There has been a bug in the latest version where the cache location that SPotify looks at keeps resetting. Is the location of your Spotify cache files the same as the location that Spotify has in Edit>Preferences?
Anthony 🙂
Hi, and welcome to the community!
There has been a bug in the latest version where the cache location that SPotify looks at keeps resetting. Is the location of your Spotify cache files the same as the location that Spotify has in Edit>Preferences?
Anthony 🙂
Thanks for a quick and indeed correct reply! 🙂
Have a nice weekend!
Best regards
Terje S
However, everytime I exit and restart spotify the same error occur: withdrawing my available offline playlists. I hope Spotify will resolve this bug quickly.
Terje S
It has been resolved in v0.9.0.129 which is currently being made available accross the Spotify network. If you haven't got it yet, don't worry it will make it your way soon! Main bugs topic is here.
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Thank you for your quick and positive reply!
Best regards
Terje S
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…