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My iPhone are not able to play offline. The arrows are grey and never green.... I have a iPhone 4s and it is not updated to the latest iOS. My friend has the same version as me and he doesn't have any problemes at all. Can i delete the app and reinstall without losing my play lists???? Please help 🙂
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Hi there,

 

Welcome to the Community.

 

How much space is currently free on your iPhone? Lack of space is often the culprit 🙂

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