I often get a message on my iPhone from spotify that I have offline playlists synced on more then 3 devices, and I have an option if I want to save my offline playlists on my telefone the message says that I just should quit and restarts spotify. BUT NOW TO THE PROBLEM!!: I follow the message and quit spotify with hope that all my offlinemusic will still be there, BUT NO..!! And the other thing is that i DO NOT have synced playlists on 3 devices!!!! ONLY on my iphone!! When I restart spotify all music that I have synced are gone!!!?? WHY?! This is so annoying, and I am a paying coustomer so this makes me so angry!! Why pay if the program, by itself deletes my synced stuff...please help? What to do when even not the steps that I follow do not do as it says..?!
I would just like to clarify my situation since this seems not to be the run-of-the-mill case. I am in fact using Android, and was greeted with this error message for the first time just after I had tried out the new preview, decided it was buggy as hell, uninstalled it and reinstalled the old version.
So I suppose you are on the right track there Richard - some sort of randomness caused by the preview version.
I'm using a HTC Desire S with Android version 2.3.5.
Funny thing is I tried resyncing the other day and it worked. Since I have ever only had one device connected to this account (my Desire S) and that's what you can see from your end as well I find it a bit strange that I recieved this error message. But again, it probably has something to do with the preview version.