Offre étudiante sur mauvais compte

[AntonQuecha]

Plan

Premium

Country

France

My Question or Issue 

Bonjour lors de la confirmation de mon offre étudiante, je n'ai pas vu que ça m'avais connecter automatiquement sur le vieux compte d'un ami en cache sur le navigateur de mon smartphone ... 

Quand j'ai voulu refaire l'offre sur mon compte principale, il m'indique que la vérification étudiante à déjà été fait pour l'autre compte...

Y a t'il un moyen de remédier à çà ?

[Luan · Accepted solution]

Hey, @AntonQuecha

Welcome to the Spotify Community and thanks for contact us here.

About your question, I suggest that you clean your browser caches and cookies. Or use another device to ask for a student verification.

If you have another question or need more information, let me know.

If you think my answer is useful, like it and set it as a solution. It'll be very helpful for me.

Best Regards,

hezorg (Luan Araújo)

[Jose_M]

Hey @AntonQuecha!

Thanks for coming to the Spotify Community. I hope you don't mind me replying in English as it's the Community's official language. I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this.

I hope this helps!