Announcements

Old Email Still in Use After Deleting Spotify Account

Old Email Still in Use After Deleting Spotify Account

Plan

None

Country

Philippines

Device

Samsung A7 2018

Operating System

Android 10

 

My Question or Issue

I recently deleted my Spotify account in order to create a new one. Spotify already sent the farewell e-mail verification to delete my account and the reactivation link to my old e-mail just in case. I did all the steps. Now I want to create a new account but Spotify still says  my email is still in use but when trying to type my password, it is not even working.

 

Because they say it is linked to an e-mail, I try to do the "forgot password" but now it says it is not connected to a Spotify account.

 

Should I wait seven days before creating a new account with the old e-mail? It is confusing.

 

Thanks for the future help.

Reply
1 Reply

Hey @Deliria19, thanks for reaching out to the Community!

 

When you close your account, you have up until 7 days to change your mind. After that period, you won't be able to reactivate your account anymore.

 

If you closed your account before the 7 days, then wait until the 7th day and try to create a new account using the email address from the closed account. There is some more information on this here.

 

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts