Old Facebook account doesn't exist

Reply
Highlighted

Old Facebook account doesn't exist

mcveyy
Newbie

Plan

Premium

Country

 UK

Device

(iPhone 😎

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I cant access my spotify account on my ipad as its linked to an old facebook which i dont have access to anymore. I cant access the email account as i dont use that either and i cant remember the password for it. Its a premium account which im still paying for and i do have access to it on my phone but my username on it is a big list of numbers and letters. Is there anyway of moving everything over to a new account or changing the username and password for me? This account has all my songs and playlists that i really dont want to lose! Please help!

 

1 Reply

Re: Old Facebook account doesn't exist

Rock Star 11
Rock Star 11

Hello @mcveyy!

 

Sorry to hear you're having trouble with this. No worries though, I'll be here to help.

 

Maybe you don't have to create a new account you can try to reset your password. I'd recommend reading this article for more info.

 

Hope this helps. Have a nice day and let me know if there's anything else I can help with, Jose.

Jose_MRock Star 11
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS