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Old account

Hello i need access to my old account to get áll the music and listen to my new account. 

 

I cannot access my old account due to country and payment details mismatch 

 

 

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Marked as solution

Hi @user-removed and welcome to the community !

 

You should get in touch with the spotify support team by using the online contact form or by tweeting @SpotifyCares on twitter and they will transfer all your playlists for you. 

 

If you get an auto reply back directing you to the help pages, just reply directly to that email (even if its from no-reply) and one of the employees will get back to you as soon as possible.

 

Let me know if you need anything else

Have a nice day 🙂

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1 Reply
Marked as solution

Hi @user-removed and welcome to the community !

 

You should get in touch with the spotify support team by using the online contact form or by tweeting @SpotifyCares on twitter and they will transfer all your playlists for you. 

 

If you get an auto reply back directing you to the help pages, just reply directly to that email (even if its from no-reply) and one of the employees will get back to you as soon as possible.

 

Let me know if you need anything else

Have a nice day 🙂

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