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Old, email, not, in, use, cannot, verify

Old, email, not, in, use, cannot, verify

  1. Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I set up Spotify years ago with an old email I no longer use. I have tried updating it to my new email address but as I have a second Spotify account using this email it won't allow me. I am being asked by Spotify to verify my email for my first account but I have no access to this old email. 

Reply
1 Reply

Hey @caddells, thanks for reaching out to the Community!

For this particular case, I'd recommend getting in touch with Customer Support. They'll take a look and do their best to help.

Have a nice day!

Billy-JSpotify Star
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