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Old playlist to upgraded profile

Old playlist to upgraded profile

Hello! I have a little problem with Premium account. Earlier I had just Spotify free but I just upgraded Spotify family account. When I logged in to family Premium, I noticed my playlist wasn't there anymore. My account is connected with facebook. Does anyone know is it possible to get that old playlist back in some way?

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1 Reply

Hey @saarl,

 

Normally this happens when a duplicate account exists, one with a Spotify username / password and one with your Facebook details.

 

Fill out the contact form and someone from Spotify will help you migrate your library, playlists, friends, etc. to this new account.

 

Hope it helps. 🙂

osorniosSpotify Star
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