On free but getting charged

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Re: On free but getting charged

xtine29
Newbie

Hi im on a free spotify account but am getting charged. How do i get my money back and cancel the account too? I am getting billed monthly but i am prompted to pay for premium again. I checked my account and noticed monthly billing but i cant use it? ridiculous!

 

Christine Almuete

Re: On free but getting charged

Cookie1993
Casual Listener

I have had this exact same problem and I sent the email at least 4/5 days ago. I still haven't had a response what could I do to sort this out?

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