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On regular subscription when I am a student, got charged yesterday

On regular subscription when I am a student, got charged yesterday

After my free trial I was charged £9.99 yesterday for my first month. As a student I really cannot afford this. I would be happy to do the student subscription, so is it possible for spotify to reimburse me the money and put me on the student deal of £4.99 a month. That would be great, as I was very worried when I saw what I was charged


I have a unidays account also


Hope you can help!
Reply
1 Reply

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
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