Announcements

Help Wizard

Step 1

NEXT STEP

One email linked to Two Spotify accounts

One email linked to Two Spotify accounts

Hello, I have a big problem, So i have an old spotify account with my email X... and then i made a new spotify with facebook ( facebook has same email X) i have two seperate accounts, I want to know what is my facebook spotify username, so i can actually log in, and i want to change its password. whenever i try to change anything I get a big error. 

 

It's kind of a bug in this system, I just want my Old X spotify account to be deleted, but i'm scared that spotify would get confused and delete both of different accounts. 

 

Please help me, 

if anyone works in spotify, can anyone manually fix my problem? 

 

PS: I tried to change my email on facebook to another one, but it stayed the same on my facebook spotify account, will it need time to refresh?

 

 

thank you so much

 

Sincerely

Ralph Theodory

Reply
1 Reply

Hey there @rtheodory!

I'd recommend you to contact support here so they can help you.

If you receive an automated email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
Support usually answers within 24-48 hours.

Hope this helps! ♫



This was a post by DasPeter
If my post helped you to fix your problem  -  Accept as Solution
If you liked my post - Give it a Like

|--------------------------------------------------------------------------|
PM me here



Suggested posts