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[Ongoing Service Issue] My profile picture and name won't show up?

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Re: [Ongoing Service Issue] My profile picture and name won't show up?

rensk8er
Newbie

Still a problem for me. I Login using my Facebook account. but I can't connect my facebook account for sharing. It says temporary unavailable both in my account(Connect Facebook button) and in play.spotify.com

Re: [Ongoing Service Issue] My profile picture and name won't show up?

aznswtgirl
Casual Listener

does anyone still have issues with this? i know i do. 

 

id tag: 

2236jljh35e7wg4bp3khkytwa

 

Re: [Ongoing Service Issue] My profile picture and name won't show up?

user-removed
Not applicable

Hello,

my name on my Spotify Mac Desktop app is a string of numbers with no profile picture and my playlists say they're created by {1220903292}. It's the same for my iPhone app also. I created this account with my Facebook and it's never not said that. When I click the numbers though, it does go to my account page with my correct name. My correct name and picture only appears either when I do that or go to spotify.com. I created a Spotify contact form and I got a quick response telling me it was a Wi-Fi problem and restarting my wifi would do the trick. I did that but to no avail. I also re-installed Spotify, signed out everywhere from the website, set a device password, but none of it's worked. And this is just my home laptop and phone so I don't believe it to be a firewall/proxy issue either. 

 

Thanks

Screen Shot 2016-08-08 at 4.19.08 PM.png

Re: [Ongoing Service Issue] My profile picture and name won't show up?

aznswtgirl
Casual Listener

i am also having the same problem -- 

i would log on and use facebook to sign in and after the browser tells me to close the window -- the Spotify sign in screen doesnt change. 

 

what is the point of paying $14.99 monthly when i cant even log in correctly?

 

 i also deleted Spotofy from my Facebook app just in case but still doesnt work. 

id: 

2236jljh35e7wg4bp3khkytwa

 

Capture.JPG

Re: [Ongoing Service Issue] My profile picture and name won't show up?

OTL
Newbie

I am having a similar problem.

spotify:user:22eoxjhaibdam7cp2nyvmssmi

 

 

spotify bug.jpg

Re: [Ongoing Service Issue] My profile picture and name won't show up?

LaMartine
Newbie

Still a problem for me. In fact the character strings have gotten worse, in that they have become longer and more random.

 

How is this still not fixed when people have been posting about it since 2014?!

This is a glaring bug on a service ive been paying to use for years now. Absolutely unacceptable.

Re: [Ongoing Service Issue] My profile picture and name won't show up?

deemicksee
Casual Listener

Likewise, still an issue for me. I also sign in via Facebook, and this issue is everywhere on all clients, Mac Desktop, Windows Desktop, iOS, and web

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