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Only Family Plan offer showing

Only Family Plan offer showing

I was on student and then they would not renew my id. So I am forced to go to the 9.99 a month. When I log in, all I see is the student offer and family plan. Where is the 9.99? I have been without my playlists and preiumum for over a week now and Spotify has not helped. 

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Hey @chrisruiz83 and welcome to the Spotify Community!

 

This link will take you through a survey to point you in the right direction:

 

https://community.spotify.com/t5/custom/page/page-id/HelpFlow-Account

 

Let me know how it goes.

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