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Oops, seems your carrier or payment provider is having a bad day. Don't worry, no money has been cha

Oops, seems your carrier or payment provider is having a bad day. Don't worry, no money has been cha

I keep on getting this message when applying for a new premium subscription. Please help.
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4 Replies

Hi there,

 

You can check out the credit/debit card troubleshooting guide before you sign up. Trying to sign up in a private browsing would be a great help, too!

But im using my mobile to pay for my Spotify. I've been paying via mobile for a year now. I tried renewing my subscription using incognito and other browsers, and deleting cookies but nothing seemed to work.

I have exact same problem with you. But no one can solve it.

Exactly the same problem!

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