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Other User Have same profile name

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Other User Have same profile name

Casual Listener

its been bothering me for a month.I m sure there other person that can login into my account and share same account.he or she play and save bunch of music that i never play, he or she also deleted my playlist,sometimes i logout for no reason and the worst i am pay for his subs for free.

 

Changing my password doesnt prevent he or she to login my account. please there is another way to solve this?

3 Replies
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Re: Other User Have same profile name

user-removed
Not applicable
Hi there!

I'd love to help you here! Just to confirm, you've been seeing unusual activity on your Spotify account, and you're worried that someone else may have gained access to your account?

Let me know,
Tim
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Re: Other User Have same profile name

Casual Listener
Yes have change my password several time and logout everywhere still there
new playlist and new played history song that i never play and even delete
my playlist and saved song. Its so annoying. How this can be happen should
i just delete my account.
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Re: Other User Have same profile name

user-removed
Not applicable
Thanks for clarifying!

There's no reason to delete your account - it's going to be okay! If you follow the steps in this article, you can get this resolved: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/ 🙂

Cheers,
Tim
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