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Over payment

I have been charged twice each month since march 2015 for my Spotify account. I really should have noticed before now but unfortunately, I only noticed once I changed to premium family for £14.99 but the £9.99 continued going out also. 

Is there a contact number ? Can someone on here help?

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Hey @Paulykrats, welcome to the Spotify Community.

 

Please get in touch with Spotify via the contact form. Their support team will be able to take a look at your issue and you'll hear from them shortly.

Hey @Paulykrats!

Seems like you have two accounts. Please read this article on how to find the second account.

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