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Overcharged and still no premium

Overcharged and still no premium

Clicked on the banner for the last week of 3 Months premium for $.99c and got charged $12.99 and still no premium??
My bank account shows funds withdrawn too. ๐Ÿ˜ 
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4 Replies

Hey @Arg_wild,

 

It's very likely just a pending charge if you haven't received a receipt from Spotify via Email: https://support.spotify.com/account_payment_help/managing_payments/pending-charges/

MaximSpotify Star
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Hey, thanks for the reply, but the money has definitely gone out...$12.99 and I'm still on spotify free...
How do I get in touch with someone from spotify?

I'd recommend waiting a few days because it's most likely just a pending charge if you haven't received a receipt from Spotify via Email.
MaximSpotify Star
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Note: I'm not a Spotify employee.

Il give it another week then ๐Ÿ˜Š thanks.
But...If not, what do I do next?

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