Announcements

Help Wizard

Step 1

NEXT STEP

Overcharging

Overcharging

I signed up for the 30 day free trial and I cancelled it the day before but then saw that there was a student option for $4.99 so I signed up for it but when I checked my bank account I had a charge of $29.99 and a $9.99 so I cancelled the student one. So I wanna know why I'm being charged so much
Reply
2 Replies

And their Twitter account for help is useless ive been waiting here

Hey there, welcome to the community!
This is odd. You should use the contact form to get in touch with a member of the Spotify staff so that they can check into your account. Please make sure to reply to any automated email you'll receive afterwards, even if it's a no-reply!
Support usually gets back within 24-48 hours.


Hope this helped!
K

-------------------------------------------------------------------------

Treat others the way you want to be treated!
I can help in english, français or ελληνικά
Follow me on Spotify | What is a Community Star? Join us!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random