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Overseas but unable to change location

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Overseas but unable to change location

I recently rediscovered spotty after a long break. But, I now live in Hong Kong (account was set up in the UK) and wasn't aware that I needed to change my home country. So, 14 days overseas has gone by, I can't access my account, and all I want to do is change my full time location to Hong Kong. What do I do?
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Accepted Solutions
Marked as solution

Sign into this page to change your country:

 

https://www.spotify.com/account/profile/

 

If the option is greyed out or you have trouble,

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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1 Reply
Marked as solution

Sign into this page to change your country:

 

https://www.spotify.com/account/profile/

 

If the option is greyed out or you have trouble,

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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