PAYMENT

[MattMorrissey123]

This is the 8th time I have had payment issues with Spotify. I am now typing on some RANDOM BOARD MY PROBLEM BECAUSE APPARENTLY ANY FORM OF ACTUALLY CUSTOMER SERVICE DOESN'T EXIST!!!!! Seriously how poorly run a company does this have to be to not have a support phone number ANYWHERE!!!! Much less an actual online chat that works!!!!!!

Plan

DUO

Country

USA

Device

iPhone 13 Pro Max - iPad 5th Gen Mini - MacBook Pro 2020

Operating System

iPhone = IOS 16.2 - MacBook Pro = Ventura 13.0.1 - iPad 5th Gen Mini = IOS 16.1.1 

My Question or Issue

[Luan]

Hey, @MattMorrissey123 
Welcome to Spotify Community, and thanks for reaching out to us!

If you want, we can try to find a solution together here in the community. However, if you prefer, you can contact our Customer Support team to get help with it too. They usually reply within 24-48 hours by email, but you can also tweet to @SpotifyCares on Twitter or message Spotify Cares on Facebook.

Stay awesome!

If you have further questions or if you need anything else, let me know! I'd love to help!

Regards,
Luan 🇧🇷