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PAYMENTS ISSUES

FernandaER

I had spotify premium but i canceled it about 2 days before my free tial of Premium and i was still charge 10$ and right now again i checked my bank statement and i was charged another 10$ and i see in my account that i am on FREE SPOTIFY ! Why are you guys charging me? i want a refund on those , and also i tried going to my account settings to take off my Debit card # and i cant even find it. I am completely done with Spotify never again!!!

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1 Reply

SergioDavid

Hey @FernandaER, welcome to the Spotify Community!

We suggest you reach out to us via email, Facebook, or Twitter. This way, we'll be able to take a closer look at your account to see what we can suggest.

Let us know how it goes and if you have any other questions.

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