PC App can't log in

[Miko1]

Hi!

So, yeah.

Can't log in into PC app, saying I have wrong password or login, but both are in fact correct and working on spotify.com and on Android App. 

Tried to Open/Close

Tried to reinstall

Even tried to log in via fb account (which is different from my original one), after web page up and permission - no effect

Would appreciate some help from Support team, since (For whatever reason) there's  no direct support ticket system.

Thx

[MaryS · Accepted solution]

Hello there!

Thanks for your post.

Is your Spotify account a standalone or created through Facebook?

If it's a standalone account, logging in with your username (not your email address) would fix this.

If Facebook-integrated, simply click Log in with Facebook and enter your details.

Let me know how you get on 🙂

[zoozuu]

I use it standalone.

Thanks for this tip. I Already tested it and it works. 🙂

[Miko1]

Thanks, it works. But this kind of BAD coding I would not expect from top tier company. Why not include a simple line cutting off all after @...automatically, every fresh programming student know this stuff.