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PSN Account Stealing My Spotify

PSN Account Stealing My Spotify

So essentially, I need help on how to remove a Playstation device from my devices. I don't own a playstation nor does anybody I know do, but somehow my spotify is being used on a PS3. Is there a way to get their information? Like the PSN ID etc? I've heard for some idiotic reason when you go to "SIgn-out of all devices" it doesnt work on playstation accounts. So, I've tried that and still, my account is being used by somebody I don't even know, and its quite unsettling.

 

PS. Spotify really needs to have a calling center for situations like these. I'd rather get it settled ASAP instead of waiting for replies.

Reply
1 Reply

Hi @squiresgolf4,

 

Spotify takes compromised accounts very seriously, and have several steps in place to stop unauthorised access. I understand that you signed out of everywhere, however, have you updated your password? 

 

You can change that here: https://www.spotify.com/password-reset/

 

You then can remove the Playstation from your apps list, here: https://www.spotify.com/account/apps/

 

I will pass your feedback on about the phone support to the relevant people.

 

Hope this helps.

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