Page Not Found error when activating Hulu

[Lisawheatley]

Plan

Premium with Hulu

Country

USA

Device

iPhone XR, Macbook late 2010

My Question or Issue

I was successfully using Spotify Premuim with Hulu subscription for months. I got in back when it was being offered as a bundle for $12.99. Everything was fine. Then last week I decided to try Hulu Live. So I deactivated Hulu on my Spotify account, signed up for the trial no problem. Then when the trial ended I decided it wasn’t worth it so I cancelled. I went back to try to activate via Spotify again but have gotten a “Page Not Found” error every time. I have tried different devices, different browsers, different WiFi connections, incognito mode, logged out of all devices, basically every piece of advice I could find in this community. Nothing has worked. There are posts complaining about this more than a year back. Come on Spotify. I chatted with a representative and they gave me the same suggestions I read here and when I said none of that had worked, they said “we’ll be in touch.” Not helpful. Pretty irritated about this. Probably going to cancel everything and switch to google music and pay for Hulu separately just so everything will work properly. 

And now I just got an error trying to post this. Ugh. 

[Zacguthrie96]

I have been having this problem for a few days now as well. I have tried multiple browsers, devices, and incognito mode. The same "Page Not Found" error comes up every time. I have contacted support about this, and they cannot do anything about it at the current time. This is very frustrating how long this has been going on. 

[Peter · Accepted solution]

Hey folks,

Thanks for flagging this with us!

This was an issue which we were investigating and which should now be fixed.

Let us know if there's anything else.

Thanks! Stay awesome 🙂

[Lisawheatley]

I just tried to activate Hulu again, but I’m still getting the page not found error. This is not solved. I tried all the same quick fixes as before, different browsers, clearing the history, different devices, incognito mode, etc. and I still got the page not found error every time. Please keep working on this. 

[chris4beta]

This is still not fixed. Same story as OP, had paid Hulu account but cancelled. In my Spotify services it says "Spotify Premium with Hulu", yet I cannot activate from any browser, after clearing cookies and turning off any adblockers - still ends up at Page Not Found on Hulu site.

[arthur00]

Still not working for me either - same situation as others, I used to have a full Hulu account that I cancelled. I might just make another Hulu account for it.