Paid Family premium, had if for the first days, now no one has it

[neoanguiano]

Paid Family premium, had if for the first days, now no one has it. one member even lost its premium status from before i either want a refund or fix

[neoanguiano]

already uninstalled,  entered by email, by facebook, computer,  and phone

[RodrigoPalma]

Hey @neoanguiano, welcome to the Spotify Community!

In this case, we recommend you to reach out to us via email, Facebook or Twitter. This way, we'll be able to take a closer look at your account and see what happened there.

Let us know how it goes and if you have any other questions.

[neoanguiano]

got resolved, now it broke again