Paid Spotify but still getting free subscription.

[user-removed]

Hi. A few days ago I enrolled the Spotify premium with 1 month as a trial, in the same day I was debited from my bank account the charges for the services but after 1 week my account said that my trail period has ended, I hope you can help me with this, thnx!!!!

[Alejandro_C]

Hey there!

This is something our Accounts team needs to look into. Get in touch with them via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

We'll be happy to help you sort this out.