Need help? Check out Spotify Answers for solutions to a wide range of topics.
Plan
Free/Premium
Country
Device
(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)
Operating System
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
Hi @Rvbaloyi,
Thanks for reaching out to the Spotify Community!
I recommend getting in touch with Customer Support here; you can explain this issue to them, and they’ll do their best to help.
Let me know if you have any other questions, and have a good day!