Paid but not getting premium benefits

[Marcelocaro13]

I paid for a premium account but my account is not showing as premium

[user-removed]

Hi there!

Have you tried to log out and log in again?

When you go to your account page https://www.spotify.com/account/overview/ does it says Premium?

[Mvdds]

I also paid for the student special offer and the money was withdrawn from my account, but still no premium??

[user-removed]

Hello @Mvdds, Welcome to the Community!

This page can help you further with your problem, I think: https://support.spotify.com/problems/#!/article/i-upgraded-to-premium-why-am-i-on-free/?in=search

Cheers,

Vincent