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I had a free account on another computer, upgraded to Unlimited, downloaded the software, paid and received confirmation, yet Spotify still shows I have a Free account. Someone help, or cancel my account now, please. Thanks.
Hey,
Just log out and login back to Spotify from File in Spotify.
Hope this helps!
@user-removed wrote:
I had a free account on another computer, upgraded to Unlimited, downloaded the software, paid and received confirmation, yet Spotify still shows I have a Free account. Someone help, or cancel my account now, please. Thanks.
Hi 🙂
Please click File --> Logout, then login again - that should update the program 🙂
If you still can't get Spotify to activate with your current subscription:
Spotify can help you with this if you contact them directly.
A reply may take some time due to a heavy amount of emails.
Contact Spotify by using the link below which requires sign in:
http://www.spotify.com/us/about-us/contact/contact-spotify-support/
From the dropdowns select one that matches your situation.
In the message box explain your situation.
Hopefully Spotify can fix this quickly.
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