Paid for premium but haven't got it

[jessicac]

I have just updated from free to premium, I have paid but it hasn't updated?!!

Please help!

[123kid]

I've been charged 99 cents twice and still haven't been upgraded yet? What's the deal with that

[foppa91]

Have recurring paypal subscription and spotify says its declined but my bank account and paypal says otherwise please correct this.

[JstRayFrd]

I Just Paid For It As Well And I Did All The Troubleshooting Tips And Nothing Still On Free.. This needs to be updated or I'm going to need my coins reimbursed.

[AliceSakura]

Me too

[steeleman83]

I am also having this problem.  Money has been withdrawn but I have not been upgraded to premium.

[dustinhendry]

I paid for premium but did not get it

[dustinhendry]

I signed out reinstall everything nothing works

[Nvphongphithak]

Heeelp me! Ive paid for premium.. But it doesnt show on the spotify.. What to dooo?

[b232716]

Try contact https://support.spotify.com/se/contact-spotify-support/ if it helps

[kevinhig]

I setup premium last month, put in my card info, it shows up on my bank statement as being paid, but it still does not show me as being a premium member

[Musah54]

Afgv. Q😐😋😑😐😋😇😘😘😘😋😐☺😍😇😑.😁😑

😊😍

[itsymeg]

I've done practically everything. I have literally uninstalled and reinstalled and logged in and logged out a bunch of times but spotify is still telling my payment failed. I paid for Spotify premium and they confirmed with a receipt and a text message that I was charged and it was paid for but a few days later, I get an email that my payment failed.

[user-removed]

I tried! still not fixed, and im getting charged twice and yet still not premium! 

[saralcarrillo]

Hello, I just paid for spotify for my family (6 accounts), my bank informed me via e-mail of the payment but I didn't see any change in spotify. 5 minutes later I paid for spotify premium (1 account) and I still don't see any change in my account. It still says is Free. I already paid for both family and premium accounts, please help.

[user-removed]

Hi I paid for the Spotify premium offer in the netherlands - 3 months for 0.99 euros. But my account has still not upgraded. I have the confirmation email as well. What to do?

[CamilaW]

Hi everyone! I've paid 3 times for Premium in the last 3 days, and I STILL receive notices that it haven't worked! But I have 3 receipts from my credit card, already paid! Ands, of course, because of that, my premium doesn't work! Pls help!