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Hey there, could you better explain what exact troubleshooting you did? It'll help us better diagnose and troubleshoot even more! 😉
Are you sure you didn't use a separate account through Vodafone?
OK, I checked out Vodafone's site. Have you activated your account yet?
If not, click the link in the text they should've sent you; if you missed the text, send Entertainment to 97613 and they'll resend it.
I'm sorry for the waste of your time but now I do not know, at all, what to do. Please contact Spotify Customer Support or Vodafone Help and Support to help resolve your problem, thank you and have a great day!