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Paid for subscription via app, but did not get an email from spotify

Paid for subscription via app, but did not get an email from spotify

Hello,

I upgraded to premium via the spotify app and this is now also on premium. But I have no idea what email address is used, as I did not get a confirmation mail. 

I checked the the user folder on my phone, but the username doesn't make any sense. How can i retrieve the used email address in the app?

Reply
1 Reply

@cawabonga hey there, sorry to hear you're having issues with your subscription,

 

the quickest way to contact spotify directly is via here or @SpotifyCares on Facebook or Twitter.

 

if you let them know as much as you can about your problem, they can have a look on their end and sort this out ASAP ^-^

 

let me know if you need help with anything else!

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