Help Wizard

Step 1


Paid twice

Paid twice

I have payed for premium family at apple store and there wasnt a upgrade.

Then I payed again, but at spotify site.

I was deduced twice.

Could you check please?



1 Reply

Hi! First up, as you already signed up via the Spotify website, you should definitely cancel your subscription through iTunes here: If you received a receipt from Apple, I strongly recommend you to reach out to them for a refund of the payment made through the App-store. Also, make sure that "Recurrent payment" for Spotify is turned off on your iPhone. Hope it helps 🙂

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