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ben spotify ogrenci kampanyasi icin kartima belirli bi miktar yukleme yapip ogrenci kampanyasini satin almak icin isleme basladim kart bilgilerimi girdim, gelen sms kodunu onayladim ve spotify tarafindan islem tamamlanana dek ucret alinmiyacagi hakkinda bir yazi yaziyordu bundan sonra gelen sayfada bu kampanyanin universite ogrencileri icin gecerli oldugunu farkettim ve iptal etmek icin sayfa degistim ama spotify benden 6.99₺ ucret almis. “islem tamamlanana dek ucret alinmicagi halde” ve spotify programindan hesabima baktigimda hesabim free olarak gozukmektedir sizden parami iade etmenizi rica ediyorum.

 

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