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Password Reset

Password Reset

I checked the forums and saw that there is REALLY a problem in resetting password. 

 

I want to have my password change, I can't log in to my mobile devices. =(

 

Thanks in advance.

Reply
2 Replies

Hi, and welcome to the community!

 

Have you tried resetting it through the reset password page?

 

If you have and it still doesn't work, I suggest you submit an online contact form; and someone at Spotify should be able to reset it for you.

If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

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The online contact form worked well.  I guess their automated system has its own issues though.

 

Online contact form is the best way to go.. They will send a link token right away... as long as it is business hours....

 

Cheers.

 

Thanks for the reply.

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