My Facebook linked account and password works fine on the website.
However when I use the same Facebook password on the App on my Mac - it says incorrect.
I did all the support steps including the changing my Facebook password etc and retrying - no joy.
Sent a support ticket in 5 days ago - and zero response from Spotify bar the auto email to acknowledge the ticket with the case number.
Checked Spam/Trash etc to ensure I had not missed it.
Any other ideas how I can force the app to synch with the password? The application doesn't have a button to click like the web to log on with Facebook it just states use either Spotify or Facebook.
Thanks for any tips!
Solved! Go to Solution.
Yeah, its a bit of a messed up system but if you reply it will go straight to an advisor 😉
I have also escalated your case to the community team to chase up, 5 days is a bit extreme!