Password ed email dimenticate AIUTO,HELP

[Manuel21]

Ho dimenticato password ed email del mio profilo Spotify,ed ho attivo la promozione premium 0,99€,come faccio a recuperare l'account aiutatemi vi prego.

[Sophia]

Hey @Manuel21!

Thanks for reaching out to the Spotify Community. Hope you don't mind if we reply in English. 

In this case, follow these steps:

• Try logging in with any other email addresses or usernames you might have used to create an account.
• Enter any email addresses you use into our password reset form. Don’t worry, doing this alone won’t reset your password. 

If that doesn't work, please check:

• Your email inboxes, including any spam or junk folders, for any Spotify emails. If you have any, that means you have an account associated with that email. 
• Maybe you created an account with Facebook? Try using the LOG IN WITH FACEBOOK button. If you are logged in, see if it seems to be a different account than the one you’ve been using.

Let us know how it goes or if you have any questions. We'll be here for you. 

Sophia