Announcements

Having trouble seeing your Wrapped stories? To fix this, update the Spotify app to the latest version.

Find more info on our community FAQ.

Password not valid

Password not valid

I've been trying to log in on a new phone and it says my passwordisn't valid. When I reset it via email I get the same message!
Reply
1 Reply

Hi @user-removed, welcome to the Spotify Community!

 

In this case, can you reset your password one more time here? We suggest that you do all the procedure from a computer, using a Google Chrome incognito window.

 

When you're about to log in, make sure to use your username instead of your email.

 

Let us know if that helps. We'll be here if you need us.

JulianModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

Suggested posts