Password not valid

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Password not valid

mariequijn
Newbie
I've been trying to log in on a new phone and it says my passwordisn't valid. When I reset it via email I get the same message!
1 Reply

Re: Password not valid

JulianDavid
Roadie

Hi @mariequijn, welcome to the Spotify Community!

 

In this case, can you reset your password one more time here? We suggest that you do all the procedure from a computer, using a Google Chrome incognito window.

 

When you're about to log in, make sure to use your username instead of your email.

 

Let us know if that helps. We'll be here if you need us.

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