Password problem (just in apps)

[federicapams]

Hello,

I changed mobile phone and tried to install and to use my Spotify but I can't access.

"Error 3"

I can access ion the website and my account but I can't access on my Android App and on my Mac App.

Someone know how to do it? Thank you

[EthanS1 · Accepted solution]

Hey @federicapams,

Error 3 indicates an issue with your login details. You can usually get things working again by:

• Checking your login details are correct. Make sure you’re using your Spotify username (not your email address) and password. If you created your account using Facebook, use the Log In with Facebook tab. 
• If you’re still having issues logging in, try resetting your password.  

Try this and let me know how you get on

[federicapams]

Done!

Thank you 😉