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Password reset emails sent several times a day but I haven't asked for to change it

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Password reset emails sent several times a day but I haven't asked for to change it

atulr

Plan

Premium

Country

UK

 

Device

Various - Including desktop HP PC, iPhone 6s Plus, Samsung Galaxy

Operating System

(iOS, Windows 10 : latest versions)

 

My Question or Issue

For the last few days I am getting over 5 password reset emails a day. I think someone is trying to reset my password and the emails are getting tiresome. Is there a way I can lock password resets somehow? I know you can do that on Facebook for example.

Reply

Accepted Solutions
Marked as solution

Bittencourt

Hi @atulr, thanks for writing!

 

Currently there's no way to block password reset e-mails, since we never know when we are going to need it.

 

Anyway, if there's someone trying to get into your account this way, I'm pretty sure they'll soon give up.

 

Meanwhile you can set those to your spam folder.

 

Hope this helps!

BittencourtSpotify Star
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2 Replies
Marked as solution

Bittencourt

Hi @atulr, thanks for writing!

 

Currently there's no way to block password reset e-mails, since we never know when we are going to need it.

 

Anyway, if there's someone trying to get into your account this way, I'm pretty sure they'll soon give up.

 

Meanwhile you can set those to your spam folder.

 

Hope this helps!

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

atulr

Ok thanks, I just ignore the messages now, still coming in daily though!

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