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Password reset help

Password reset help

Okay guys, I may have a serious problem. I was logged out of my devices, for some unknown reason. Then it seems that I have forgotten my password. I thought this would not be a problem and I would just reset my password, as I have had to do with other online accounts before. However, the email address that is connected to my account is incorrect, and I now have created a password reset link that keeps getting sent to the wrong email address. So is there another way to have a password reset link sent? 

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3 Replies

Try contacting Spotify using this link:

https://www.spotify.com/about-us/contact/contact-spotify-anonymous/

 

MattSudaSpotify Star
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I have already emailed customer support, but it is very difficult to get a response from them. I recieved an intial response, but nothing more.

 

Was the initial response an automated email, or a reply from support?

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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