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Password reset keeps saying invalid

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Password reset keeps saying invalid

Casual Listener

 

Plan

Free

Country

 USA

Device

Macbook pro, Iphone

Operating System

iOS 10

 

My Question or Issue

 

Hi, I recently got logged out of my spotify account randomly while listening to music. I tried logging back in but I forgot my password. I used the password reset but it said it was invalid everytime I did it. I used incognito but that didnt seem to work either. When I tried logging into my account on my laptop, it said my account didnt exist and I wasnt able to reset my password.

 

 

3 Replies
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Re: Password reset keeps saying invalid

Rock Star 13
Rock Star 13

Hi there,

 

Did you sign up for Spotify using Facebook?

 

Thanks! 🙂

BruneliciaRock Star 13
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.
Highlighted

Re: Password reset keeps saying invalid

Casual Listener

No, I used my email

 

Highlighted

Re: Password reset keeps saying invalid

Rock Star 13
Rock Star 13

Hi @4nn4_st, can you please share a screenshot of the error message?

BruneliciaRock Star 13
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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