Password reset, will not logon to all devices

[rickn-au]

Reset my password. Can logon via PC web browser.

Will not logon with same Username and new Password on Windows Store app or iPhone app!!!

How can we logon to other software or devices?

[Luke]

Hey @rickn-au,

Apologies for the late reply, but maybe I can still help 🙂

I’m sorry to hear you're having trouble logging in. I recommend checking out this Spotify Answer for more info.

This should help clear things up!