i think you guys on the Spotify Support Team would be quit familiar with this issue that i have got like TONS of other customers of yours.
I've had premium for months without any complications. On January 21th or something i lost both my premium subscription AND my playlists. I can't even see my last receipts on the "My receipts"-page even though i have the receipts in my mailbox. It seems you have decided to delete my account from your system. Why's that?
I've writen to you like 5 times. You answered me back saying you needed some informations to recover everything. I gave you those informations but yet you got back to whatever you were doing cus you let me hanging for a week now. So frustrating cus i get the image of a bunch of incompetent ......
And as i can see, i am by far not the only one having this issue nor this anger. So PLEASE get your fingers out of that a-hole of yours and fix the problem or PAY BACK OUR MONEY.